Find us
New York, NY 10036
Contact our team for the complete visiting address.
THE FACETRA EXPERIENCE
Visit Facetra
See the details. Find your fit. Begin a conversation about a piece that feels like you.
Get directions (opens in a new tab)YOUR VISIT STARTS HERE
Let’s find your next meaningful piece.
Whether you have a piece in mind or a question about your jewelry, start with a conversation. Contact our team to discuss your visit, availability and the pieces you would like to see.
Visiting hours
Contact our team to confirm visiting hours and availability before your visit.
Speak with us
FIND FACETRA
Find your way to us.
Please confirm the full address, visiting hours and arrival arrangements with our team before you travel.
MAKE IT PERSONAL
A visit shaped around you.
Tell us what you are looking for, your preferred date and any questions you have. Our team can help you prepare for your visit.
Sending an enquiry does not confirm an appointment. Please wait for our team to confirm your visit.
BEFORE YOU ARRIVE
A few helpful details.
How do I plan a visit?
Call or email our team with your preferred date and the purpose of your visit. Please wait for confirmation before making travel plans.
Can I ask about a specific piece?
Yes. Share the product name or link when you contact us so our team can check availability and advise you before your visit.
Can I discuss care for an existing purchase?
Contact our team with your order number and a description of your request. We can advise you on the next step before you bring your jewelry.